Refund & Return Policy

Qiyara Sarees

At Qiyara Sarees, every saree undergoes strict quality inspection before dispatch to ensure it reaches you in the best condition.

Due to the handcrafted and delicate nature of our products, we maintain a strict No Return, No Refund, and No Exchange Policy once an order has been confirmed and shipped.

Important Guidelines

All Sales Are Final

We request customers to carefully review:

• Product images

• Fabric details

• Product description

• Measurements

• Colour information

before placing an order.

Colour Variation Disclaimer

Slight colour variations may occur due to:

• Studio lighting

• Photography

• Mobile/monitor display settings

Such minor variations are natural and will not be considered defects or valid reasons for return, refund, or exchange.

Handloom & Handmade Irregularities

Minor weaving irregularities, thread variations, texture differences, embroidery variations, or handcrafted imperfections are part of the uniqueness of artisanal and handmade sarees and should not be treated as defects.

Cancellation Policy

Orders once placed cannot be cancelled after dispatch.

Orders involving:

• Fall pico

• Tassels

• Blouse stitching

• Any customization or alteration

may not be eligible for cancellation once processing has started.

Damaged / Incorrect Product Claims

If you receive a damaged or incorrect product, you must contact us within 24 hours of delivery with the following:

• Order number

• Continuous unboxing video starting before opening the package

• Clear photos/videos of:

  • Outer packaging

  • Shipping label

  • Damaged/incorrect product

Claims raised without a proper continuous unboxing video may not be accepted.

Our team will review the claim within 2–5 business days after receiving complete evidence. Approval of replacement/refund requests is subject to verification by our quality team.

If approved, we may offer:

• Replacement of the product, or

• Store credit, or

• Refund

at the sole discretion of Qiyara Sarees.

Qiyara Sarees reserves the right to reject claims that do not meet the above conditions.

Non-Eligible Cases

We do not accept returns, refunds, or exchanges for:

• Minor colour differences

• Change of mind

• Delayed delivery caused by courier partners

• Incorrect size expectations where measurements were already provided

• Minor weaving, embroidery, print, or texture irregularities

• Products damaged after use

• Orders refused at delivery

• International customs charges or import duties

Refund Processing

If a refund is approved, the amount will be processed to the original payment method within 5–10 business days after approval.

Shipping charges, customs duties, COD handling charges, and payment gateway charges (if any) are non-refundable.

Policy Acceptance

By placing an order with Qiyara Sarees, you acknowledge and agree to this Refund & Return Policy, Shipping Policy, and Terms & Conditions.